Privacy Policy
Last updated: January 21, 2026
1. Introduction
WikiBeam ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address)
- ClickUp workspace data (documents and their content)
- Site configuration and customization preferences
- Payment information (processed securely by Paddle)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
For detailed information about our security practices, please visit our Security page.
5.1 Data Location
All customer data (documents, account information, and synced content) is stored and processed in Paris, France (European Union). This ensures GDPR compliance by default for all users.
For enterprise customers requiring a formal agreement, we offer a Data Processing Agreement (DPA).
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time through your account settings.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Objection to processing
8. Cookies
We use cookies and similar technologies to provide and improve our services. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at abdmusttoumi@gmail.com