Refund Policy
Last updated: January 21, 2026
1. Overview
At WikiBeam, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for requesting a refund for our services.
2. Free Trial
We offer a free plan that allows you to test our service before committing to a paid subscription. We encourage you to fully explore the features during this period.
3. Refund Eligibility
You may be eligible for a refund if:
- You request a refund within 14 days of your initial purchase
- You have not extensively used the service during this period
- You experience technical issues that we are unable to resolve
4. Non-Refundable Situations
Refunds are generally not provided in the following situations:
- Requests made after 14 days from the initial purchase
- Change of mind after extensive use of the service
- Violation of our Terms of Service
- Issues caused by third-party services or user error
5. Subscription Cancellation
You can cancel your subscription at any time through your account settings. Upon cancellation:
- You will retain access until the end of your current billing period
- No partial refunds will be issued for unused time
- Your data will remain accessible until the end of the billing period
6. How to Request a Refund
To request a refund, please contact us at abdmusttoumi@gmail.com with the following information:
- Your account email address
- Date of purchase
- Reason for the refund request
We will review your request and respond within 5 business days.
7. Refund Processing
Approved refunds will be processed through our payment provider, Paddle. The refund will be credited to your original payment method within 5-10 business days, depending on your financial institution.
8. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page.
9. Contact Us
If you have any questions about this Refund Policy, please contact us at abdmusttoumi@gmail.com